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Learn About InsurHealth
The Mission of the InsurHealth Affinity Group is to unify the multiple layers of the Insurance Claims and Healthcare Services to better collaborate the Coordination of Holistic Healthcare and Rehabilitation of Injured Persons.
Our Story
Where we started & where we’re going
January 2009
January 2019
Innovative Recovery Consultants, LLC
IRC, a Nurse Case Management Colorado Limited Liability Company launched and managed by Annette Carter and Mary Hite.
January 2019
January 2020
CaseMed Solutions, LLC Became a DBA Under the IRC Parent
CaseMed Solutions initiated development of an end-to-end Nurse Case Management SaaS workflow, initially called DocNPortTM.
January 2020
January 2022
IRC Parent was Merged into CaseMed Solutions, LLC
Dennis Steckler named Fractional COO. DocNPortTM renamed, “GuideSmartSM Nurse Case Management.” Employees became CaseMed equity owners in CaseMed and GuideSmart, LLC. 15% Year on Year CaseMed Revenue Growth.
January 2022
January 2023
InsurHealth Affinity Group, LLC Formed
Annette Carter named CEO. CaseMed Self-Funding InsurHealth Legal & Operations Development. InsurHealth, National Insurance & Healthcare, Multi-Industries, Ecosystem Business. Melissa Ryan named SVP of Claims. Lois Lawhead named Corporate Secretary. 20% Year on Year CaseMed Revenue Growth.
January 2024
January 2025
InsurHealth Affinity Group, LLC Pre-Launch
CaseMed, InsurHealth Founder, expands regionally as InsurHealth’s West Mountain Region. Data-Sightline Claims TriageSM Program Launch. GuideSmartSM Nurse Case Management & Claims Frontend Solutions. GuideSmartSM Equity offered to Members & External Investors. 20% Year on Year CaseMed Revenue Growth.
January 2025
January 2026
InsurHealth Affinity Group, LLC
Launch & Future
GuideSmartSM Nurse Case Management, Claims Frontend, Revenue Streams; GuideSmartSM End-to-End Claims Workflow Launch. GuideSmartSM Equity offered to Members & External Investors. ~ 500 InsurHealth Members + $24M 2026 Revenue Big Data Insurance & Healthcare Solutions focused on Workers' Compensation Injuries & Rehabilitation Services.
Our Mission
Holistic focus on the injured person’s wellness with an interconnected mind, body, and spiritual capacity.
The InsurHealth Ecosystem Supply Chain
The InsurHealth Ecosystem, by combining multi-layered Insurance and Healthcare entities in the ecosystem network, provides an Integrated “Feeder System” Network of services and revenue streams for the InsurHealth members who work the Network systems. Putting it all together helps each member to offer Holistic Rehabilitation and Patient Healing Solutions to improve lives. CaseMed Solutions represents the Mountain West Sector on the InsurHealth Map below. CaseMed is growing by working as a partner with other Mountain West and Pacific West case management companies. In other words, CaseMed and its case management partners are already practicing the activities explained on this website.
Download Our Brochure
Learn more about InsurHealth Affinity Group with our downloadable brochure.
BUILDING A SUPPLY CHAIN ECOSYSTEM FOR COMPETITIVE ADVANTAGE
A supply chain ecosystem is a network of entities from across industries that work together to design, implement, and execute supply chain solutions. The networked nature of supply chains, and the resulting inter-dependencies, can be a strong entry barrier against potential competitors. The best organizations do not view their supply chain strengths merely as tactical tools but recognize that their supply chains drive business.
Learn More
Finding Your Truth
Supply Chain Ecosystems: Building Trust to Realize the Potential of Interconnectedness
All ecosystems depend on trust. Trust is the key to unlocking the sharing of resources and, most especially, data. It creates the foundation upon which you can build as you address challenges and opportunities together. Our research showed that the level of trust that can be created and sustained between partners is the single highest correlation to the level of value that can come from all three ecosystem models described here.

[Enterprise: the enterprise is at the center, but recognizes partner interconnectedness and focus orchestration by setting standards and defining goals.; Platform: includes a technology platform or trade body to overcome wariness around data sharing amongst members.; and, finally, our Purpose-Centric Ecosytem: everyone has a shared purpose that provides the unifying center of gravity that guides all partners in common cause.]

We asked organizations to rate several criteria to show which were the most important in determining with whom to work and for those with many partners,
“Partners we can trust,” was the #1 response, with 87% stating it was very or extremely important.
Learn More
Our Team
Meet the InsurHealth Team
Some of the CaseMed Executives have dual roles in InsurHealth Affinity Group. This is to maintain continuity in the build up of the InsurHealth before additional executives matriculate into the InsurHealth Executive Management Team.
Annette Carter
CEO [CaseMed] / Initial InsurHealth CEO
Dennis Steckler
Chief Bus. Architect [InsurHealth] / Initial InsurHealth COO [CaseMed, DBC]
Melissa Ryan
Senior Vice President Claims [InsurHealth]
Jeff Worthington
CTO [CaseMed, GuideSmart, InsurHealth, DBCLink]
Harvey Elgersma
Business & Financial Advisor / Initial InsurHealth CFO [B2B CFO]
Nancy Graham
West Mountain Area Director / Senior Nurse Case Manager [InsurHealth, CaseMed]
Lois Lawhead
Corporate Secretary [InsurHealth & Enlightenment Accounting]
Our Partners
INSURHEALTH NATIONAL ALLIANCE PARTNERS
InsurHealth is proud to announce that The Arcadia Settlements Company and Medical-Legal Solutions have joined InsurHealth as National Alliance Partners supporting InsurHealth’s Innovative Data-Sightline Claims TriageSM Program. The benefits of the Triage program can outperform traditional claims processing outcomes. More National Alliance Partners Welcome!
Arcadia
Arcadia consultants provide Structured Settlement options to all parties to an Injured Person/Worker’s Claim. To learn more, click on Arcadia’s Program Page below.
  • Monthly Updated Settlement Options
  • Data Infused, Monthly Updated Claim Reserves from Medical-Legal Solutions
  • Faster Claims Closure
  • Reduced Claims Costs
  • Greater Financial Award Benefits for the Injured Person/Worker
Medical-Legal Solutions
Medical-Legal Solutions works collaboratively with Field Nurse Case Managers and Claims Adjusters and is the Key Partner infusing Medical Data Analytics into the Data-Sightline Claims TriageSM Program.
  • Actuarially Reviewed for Accuracy
  • Life Care Planning
  • Medical Cost Projections
  • Legal Nurse Consulting
  • Medical Claims Review
  • Care Management
  • Claim Reserve Projections
  • Medicare Secondary Payer
INSURHEALTH BUSINESS PARTNERS
We want to recognize our business partners and thank them for their continuing support.
Aron Phillips
The Law Office of Aron Phillips, PLLC – Fort Worth, Texas
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David Hartsock
Enrolled Agent (EA), NTPI Fellow
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Gravity
Cloud Accounting Software Built For Multi-Entity Companies
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Alta Vista Technology
Microsoft Dynamics 365 Business Central - Information Hub
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JRMR Consulting and Services
Client Accounting & Advisory | Fractional C-Suite | Asset Management Solutions
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Multiview
Social Media and Digital Media Associations Marketing Specialist
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Gusto
Online Payroll & HR Solutions
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Fusionary
GuideSmart IT development
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We’re hiring!
Ready to make an impact? Join us today!